Monthly Archives: April 2015

Barrier to Entry

When practitioners ask us to evaluate their personality and tell us to give it to them straight, we do a cost-benefit analysis and sometimes we end up dishing it out. So why is it that we often hear excuses like, “the only reason you would think that is because I’m a different person around you,” […]

Skills

When I decided that I wanted to install a new printer for my restaurant kitchen, I ordered my own equipment and installed it. I ended up paying $250 and learning through the set up process, compared to the $400 equipment plus $100 installation I was quoted by our service provider. As my employees watched me […]

Warehouse

While loading up on 25lb cases of cooking oil in the restaurant warehouse store, I stopped and moved my blue cart so a man could push his by in the cramped walkway. He stopped, turned back and said, “Let me help you.” And he helped carry a case of oil onto my cart. As I […]